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Installation went well - XML Mapping not functional


When installing XML Mapping on our Terminalservers (Windows 2008 R2) it installs whithout any issues. However when opening Word 2010, ZML Mapping is not available. Prior to install i have Unblocked the installatie-file.

When checking the Add-Ins, XML Mapping Task Pane isn't started. When starting the XML Mapping Task Pane Manually an error occurs telling me there is an error during install.
It cannot find the files. According to the screenshot the files are located at an temp-location. The temp folder exists, but contains no files.

I have tried to install XML Mapping on a Windows 7 Workstation, only to have simular errors.

Is it compatible with Windows 7 (32-bit) and Windows 2008 R2 (64 bit). Both have 32-bit Office 2010 installed.

Can you suggest alternate installation.
Best Regards

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